Our age is a tech-age. The modern technologies especially ICT technologies are disrupting societies. Fortunately, most of these disruptions are constructive. For instance, the platform of Nextdoor is a social platform that is connecting people, businesses, public bodies, and non-profit organizations in the neighborhoods. The social media platform is having both a website and a mobile app.
The platform is having business operations in almost ten countries of Europe besides the US. The platform is connecting more than 275,000 neighborhoods across these European countries and the US. Nextdoor is also available in the UK and is connecting UK neighborhoods. Nextdoor is basically a gather, share, and buy/sell platform where people from neighborhoods can sell/purchase items, borrow items, share relevant information, can gather, and the local businesses can penetrate further. The platform is secure as every member is verified. Besides it is a local platform so anyone can get instantly connected with real people. The businesses and other public bodies can share relevant information in real-time. Simply, it is the best way to connect locally.
Besides these amazing services, any of the members can also get in touch with the supportive and professional customer support team of the Nextdoor if they are having any query or want to file a complaint. Any of the Nextdoor’s members can connect with the customer support team via any of the following means.
- Via Contact Form
- Via Mobile App
- Via FAQs/Help Center
- Via iComplaints services (Link at the end of the article)
How to Lodge a Complaint to Nextdoor
You can complain via any of the above means but registering the complaint via contact form is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via contact, visit their website, and at the bottom of the homepage, you will find the ‘help’ tab. Click this tab and you will be redirected to another webpage, where you will find the contact form.
For registering your complaint, you have to fill the form with relevant details and then submit the form. As soon as they get your form, one of members of the support team will get back to you for resolving your query. You can connect with the via contact form 24/7. Besides contact form, you can also get in touch with the team via their mobile app.
Via Mobile App
Nextdoor has an interactive app which you can download from both apple and Google play stores. After downloading the app, login to it and locate the ‘contact’ functionality. Click the ‘contact’ functionality for registering your complaint.
Via FAQs/Help Center
Though FAQs/help center is not meant for registering a complaint but you can clarify many of your general queries by using this facility. The website has a comprehensive FAQs section. By reading this FAQs section, almost all of your general queries will be resolved. Generally, it is recommended to read out this FAQs section before initiating any complaint process. This FAQs/help center is also having detailed community guidelines for doing the right things on the Nextdoor.
To Wrap it Up
Though Nextdoor is a multinational business but it strives to connect neighborhoods in real-time all over the globe. The platform is successful in its goal and it also strives to facilitate its members by providing them multiple communication channels to connect with the business.