Food is the basic necessity of human beings so we must shop for it on a priority basis. And in this fast age, fast food is fueling our stomachs. Fast food companies like McDonald’s have revolutionized the way we eat and fast food has become norm of the day – thanks to these giant fast food companies.
McDonald’s corporation or simply McDonald’s is an American fast food company that was established in 1940 as a restaurant in San Bernardino, California, United States. Initially, the company sold hamburgers but soon the company was turned into franchise. The franchise quickly expanded and now it is a multinational fast food chain serving in more than 100 countries across the globe. It has over 37,850 outlets globally. McDonald’s also operates in the UK. Now McDonald’s deals in a range of fast food items including fries, burgers, milkshakes, wraps, smoothies, desserts, and much more. It is the largest chain restaurant in the world by revenue.
McDonald’s has also an impressive presence across the UK. The chain is also having a supportive and helpful customer services team and if you want to either clarify about your order or delivery or want to register a complaint then you can reach out to the team via its website or app.
- Via Website
- Via App
How to Lodge a Complaint to McDonald’s
You can complain regarding any issue via the official website of McDonald’s. For lodging, a complaint via the website, visit their website, and at the bottom of the homepage, you will find the ‘help’ tab. Click this tab and you will be redirected to another webpage, where you will find the ‘contact us’ option. Click this option and you will land on another webpage.
Once you land on this new page, you have to confirm your age. If you are 16 years of age then you can lodge a complaint otherwise not. After age confirmation, you have to enter details like your name, email address, contact info, and the complaint issue. After entering all of the relevant details, click the send tab and you have registered your complaint. After receiving your complaint, soon they will get back to you for resolving your complaint. Besides reaching them out by their website, you can also file your complaint by McDonald’s mobile application.
In case, you don’t want to register your complaint on the website then alternatively you can do it via their app. McDonald’s has an interactive app which you can download from both apple and Google play store. After downloading the app, login to it and locate the ‘contact’ functionality. Click the ‘contact’ functionality and fill out the contact form for registering your complaint.
Besides, these two options, McDonald’s has official accounts on almost every major social media site. You can follow these for keeping yourself about the latest recipes and policies. Also, you can find the franchisee information on the website that will help you contact the particular franchisee.
Wrapping it Up
McDonald’s strives for facilitating its valued consumers in every possible way so they have provided multiple communication channels for their customers to reach them out. For more information please visit the following link https://customerservices.mcdonalds.co.uk/hc/en-gb/requests/new