Financial services are the most critical components of the current economic dispensations in every country of the world. And banks whether public or private are there to serve the respective publics vis-à-vis financial services.
Lloyds Bank headquartered at 25 Gresham Street, London is one such important bank that is serving the UK population since June 1765. No doubt, it is one of the oldest banks that is serving UK citizens. Now the bank has also international consumers as the bank has expanded its financial services beyond the British geographical boundaries.
The bank offers diverse financial products and services like Current accounts, Credit cards, Savings, Investing, Retirement plans, Wealth Management, Mortgages, Loans, Car finance, Insurance, Travel services, and Private Banking. Besides, the bank has adopted modern banking techniques like internet banking and mobile banking.
Also, the bank has a helpful and supportive customer support team for the guidance of its customers. Whether you are living inside the UK or any other country of the world but if you are one of its customers then you can catch up with the bank’s support team via its official website. And if you have any query or want to file a complaint against the banking staff or any other related issue then you can also do it through its website. You can connect with its customer support team via any of the following means.
- Via Phone
- Via Mobile Banking App
- Via Visiting the Branch
How to Lodge a Complaint to Lloyds Bank
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘how to complain’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0800 072 3572. Pick up your phone and dial the provided number for initiating the complaint process. The lines are open seven days a week. Besides this number, you will also find 02 other contact numbers i.e., +44 1733 462 267 (if you are living in the UK) and +44 1733 347 500 (if you are living outside the UK).
Once you are connected with a member of the customer support team then you can register your complaint or can resolve your query. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
Via Mobile Banking App
Lloyds Bank has a mobile banking app which is available at both Google and Apple play stores. If you are one of their customers then you have to install their app and can avail varied banking services via this amazing app. Besides, you can also make a complaint to the customer support team of the bank if you are not satisfied with any of their banking services. For registering a complaint via this banking app, select ‘Support’ then click ‘Message us’ tab, and you will be ready to make a complaint. The support team is available 24/7 via this app.
Via Visiting the Branch
Still, if you have any query then you may seek help from any of the nearest Lloyds Bank Branch. You can locate all of your nearest Lloyds branches and their opening hours on the website.
Lloyds Bank is one of the largest banks in the UK and it has ensured multiple communication channels for its consumers for reaching out the competent customer support advisors of the bank. For more information please visit this link https://www.lloydsbank.com/contact-us/how-to-complain.html