The coronavirus pandemic has moved the world indoors. Meals from your favourite restaurant can now only be had from takeaway boxes. Food delivery businesses are hitting their peak as a huge number of patrons are still sceptical about venturing out to grab a meal. With the number of orders going higher and higher, there are bound to be some issues with delivery. But what is important is that the issues are resolved quickly and satisfactorily for the customers. This is what Just Eat aims at – fast food delivery with fast problem resolution.
If you run into any problems at any stage of placing your order with Just Eat or after receiving the order then you can get help from them through various ways.
Just Eat complaints can be lodged through these various ways:
Through A Phone Call
You can call on 03455610156 to resolve any issues that you might be facing while using Just Eat for food delivery. You can talk directly to the customer service executives to lodge your Just Eat complaints. You can call during working hours which are Monday to Friday 8 am to 6 pm and 9 am to 1 pm on Saturday. If the lines are not busy your issue will be resolved very quickly but if you find yourself put on hold waiting for a customer executive to get free then you can try other methods.
Through the Live Chat Option
The live chat option is a hit with customers because it allows for conflict resolution with minimum interaction. All you have to do is start a live chat with a customer service executive and state your problem. You have to then wait for the customer service executive to get back to you with the resolution of the problem. Whatever is done to resolve the Just Eat complaint you are having trouble with is communicated to you through this live chat box and at the end, you have to notify them if you are happy with the way the issue was solved.
You can mail your query at [email protected] to lodge your Just Eat complaints. You will receive a reply within a few working days.
Through Social Media
Just Eat UK has a pretty active social media page where you can lodge your Just Eat complaints. All you have to do is put a post and tag the official handle of Just Eat UK and a customer service executive must reach you soon to resolve your Just Eat complaint.