Providing good customer service is one of the best ways to ensure that you have customers revisiting your business. John Lewis & Partners, one of the premier departments stores in the UK are known for just that. From consumer goods to clothes, these stores have it all along with a well-stocked online store through which you can order any of their products from the comfort of your home. The best part is you do not have to worry yourself if you have any issues with their products. There are multiple ways you can get assistance if you have trouble with any of their products.
Complaints with John Lewis Can Be Lodged through Any of These Media
Via their customer service page
You can visit their customer service page. Here, you will find various options about the kind of issue you are facing. You can click on the type of issue you are facing and you will be provided with assistance to sort out that issue. Your complaints John Lewis can range from exchange and returns to delivery problems. But assistance for all such problems can be found on this portal which makes things easier for customers.
The top officials of John Lewis & Partners are very accessible to all their customers. Their email addresses and other contact options are easily available in the public domain so customers can reach out with their complaints whenever required. You can write to Andy Street, the Managing Director of the venture for assistance with issues you might be facing while shopping with John Lewis & Partners. The Head of Customer Services is also easily available to be contacted in case any customer is unhappy with how an issue was resolved.
Via Their Customer Service Number
You can also directly communicate your John Lewis complaints by calling their customer service number which is 03456049049. You must check the timings when this service is operational before you make the call.
Via Social Media
Businesses have been updating their technology to keep up with the changing times and now, customers can even tweet your complaints John Lewis to the official page of the business if they require some kind of assistance. Direct messaging the page can be ineffective as your message might get lost among the huge number of messages they get daily. So, it is better to tweet your query or issue to them and make sure to tag the official handle of the business you are facing trouble with.
For a business to succeed, customer service is a very essential feature that must be taken care of and be top notch. John Lewis & Partners have always been well-known for their great customer service. There are various ways you can lodge your John Lewis complaints and get help whenever required irrespective of whether you are shopping through their website or from their stores. This is what makes John Lewis & Partners one of the most preferred businesses in the UK for essentials and luxuries both.