The second and third industrial revolutions have changed our lifestyles. They have markedly lifted the living standards of all folks generally and of citizens of the developed world particularly. Three or four-century earlier, no one would even imagine that he/she could fly like birds in the sky but now air transportation has become the norm of the day. Now, everyone can fly in the air – thanks to low-cost airline companies.
The low-cost airline companies like Jet2 have made air transportation possible for low-income groups. Jet2.com or simply Jet2 is a UK-based low-cost airline company. The company is headquartered in Leeds Bradford Airport, UK. Besides UK, Jet2 also operates in several other regions and countries of the world. The company was established in 2002 and now it is the third largest airline of the UK. In addition to UK, the company has also operating bases in other regions and countries of the world.
Besides travel operations, Jet2 also offers holiday packs to British as well as international consumers. In addition to its amazing travel and tour services, you can also get in touch with the supportive and professional customer support team of the company through its website. If you have any query or want to file a complaint against the company then you can readily do it. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Online Form
- Via iComplaints services (Link at the end of the article)
How to Lodge a Complaint to Jet2
You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you can find their phone number.
Now, pick up your phone and dial the given number for registering your complaint with the customer support team of the company. Besides reaching them out by phone, you can also register your complaint via online form.
Via Online Form
In case, you don’t want to register your complaint via phone then you can contact them via online form. You will find an online form on the contact us page. Just fill in this form with relevant details like your name, email, phone number, and complaint message. Once you have entered your name, email, and your enquiry, submits the form. After submitting the form, one of the representatives of the customer team will contact back as soon as possible. Online form is just like a contact form.
In addition to these communication means, you can clarify many of your general queries by using FAQs section of the website. The website has a comprehensive FAQs section. By reading this FAQs section, almost all of your general queries will be resolved. The FAQs section is also present on the contact page. Generally, it is recommended to read out this FAQs section before initiating any complaint process.
To Wrap it Up
Jet2 has provided multiple means of communication to its British as well as international consumers for connecting with the airline company.