ITV is a UK based company that operates in London and is a local network. The commercial network of the company has given the residents of the UK several great TV shows. The company was founded in the year 1955 and has created a special place in the hearts of the English since then. The network has given some serious challenges to contemporary commercial network companies and has secured a place for itself in the UK entertainment industry.
The company has an active customer service system and you can reach them easily. The officials are helpful and are extremely well-trained. They will give you an idea of how long it may take them to solve your issue. You will also keep receiving constant updates from them. The methods in which you can contact them are listed below:
ITV Customer Service Contact Number
ITV has a customer service contact number that you can dial to lodge complaints against the company. The number is 03448814150. You can call them within the stipulated time mentioned on the website and discuss your issues. They will ask you several questions regarding the problem you are facing. After they have sufficient information, the executives will tell you when you should expect your issues to be resolved. However, if you do not find their service satisfactory, you can call them again or send an email to them.
ITV Customer Service Email
The company has a valid email address, where you can send an email to lodge complaints. The email id is [email protected]. This active email address has helped many people who have faced problems with the network. In case you are unable to reach the company by phone, you can send an email. Mention your name and all the relevant information in the body of the mail and then send it to the above-mentioned email address. Though receiving a reply through email takes some time, it is a way to make sure your complaint is heard.
Tweet About It
Tweeting to the company is an excellent way to reach them. The company has a very active Twitter account and they reply to all the tweets quickly. If you do not receive a reply quickly, you can always post again. Do not forget to mention them in your tweets.
There are online forums where customers discuss their problems. You can post on these forums and most like someone else will reply to your post and tell you about a solution. Here, no one from the company is involved, the customers help others solve problems that they have faced before.
ITV is one of the best companies in the industry and you can trust them to solve your problems as quickly as possible. Once you have filed your complaint, give the company some time and wait for a reply. If one method of complaint fails to solve your problem, try out the others.