Our live chat team is available 24/7 and will endeavour to make every effort to resolve your complaint, if you are not happy with the outcome you can escalate this to the customer resolution team.
Is there a way to complain to Evri?
– 1) Contact our escalation team directly + …
– Please specify if you would like the team to contact you back via email or phone.
– 2) Raising a complaint via our Live Chat Team +
Can you speak to a human at Evri?
If you have a question regarding a domestic order, you’ll need to speak to our specialised team. They are available on live chat 8am – 6pm Monday to Saturday.
Does Evri have customer service?
We want to do our best to make things right for you. Please contact our friendly customer service team, who are available between 8am and 6pm from Monday to Saturday.