Our age is a powered age that is fueled by both renewable and non-renewable energy mix. Energy is not only the requirement of industry but our homes also need it as many of our home appliances require electric power. Till now non-renewable energy like fossil fuels is the dominant part of our energy mix but due to their bad environmental impact, they are increasingly becoming unsustainable. On the other hand, renewable energy like solar and wind energy is clean energy and is therefore both environmental-friendly and sustainable. Because of these aspects, renewable energy is becoming a preferred alternative to non-renewable energy sources. Consequently, clean energy companies have emerged all around the globe.
UK is no exception to this trend as many clean energy companies have also popped up here. iPower is one such clean energy company that operates across the UK. The company provides clean energy solution to Brits. Aim of the company is to make clean energy affordable to all. In addition to its clean energy, the company also maintains a website that is an effective means of maintaining two-way communication with its consumers. If you have any query or want to file a complaint then you can also do it through its website. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Email
- Via Post
- Via Customer Enquiry Form
How to Lodge a Complaint to iPower
You can complain via any of the above means but filing the complaint via phone is super easy as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 07809 428439. Pick up your phone and dial the given number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
In case, you don’t want to call or the lines are closed then you can alternatively send them an email detailing your complaint. You will find their email address on the contact page. For your convenience, the email address is [email protected]. Besides, email you can also connect them via post.
If you want them to write a complaint letter then you can easily do it. Their postal address is available on the contact page of website. For your convenience, the postal address is following.
iPower Energy Limited, 17 Kenilworth Road
Bridge of Allan, STIRLING, FK9 4DU.
Via Customer Enquiry Form
Finally, if you want to write about your complaint or query then you can fill in the customer enquiry form provided on the contact page of the website. After filling out the form, you have to send it. Once they receive your complaint, a rep of the customer support team will contact you for addressing your complaint.
Over to You
The clean energy company has provided diverse contact options and you can contact them through the multiple communication channels provided on their website.