Explore the expectations of waiting times at restaurants and fast food chains and the patience of today’s consumers.
How long is unacceptable to wait for food?
We found that 82% of consumers reported anything beyond a one-hour wait is not acceptable. Unfortunately, if your restaurant is already busy, it’s a weekend, or you are short-staffed, an hour or over an hour delivery time may be unavoidable.
How long is acceptable to wait for McDonald’s?
We do not set time limits on completing orders due to the vastly different busy periods, types of orders and special requests from customers that our crew see each day.
How long to wait before McDonald’s is free?
If the food isn’t ready in one minute or less, the customer will receive a lunch item for free on a future McDonald’s visit.
What fast food place has the longest wait time?
If you’re in a hurry, stay away from Chick-fil-A. The fried chicken chain has the slowest average drive-thru experience at 8 minutes and 29 seconds.