Explore the expectations customers have for fast-food wait times and how restaurants try to meet these speedy service goals.
How long is fast food supposed to take?
Fast-food diners say “5 minutes or less.” According to the latest CivicScience data, 27% of U.S. adults who eat at fast-food restaurants (such as Chick-fil-A or McDonald’s) expect to receive their food after ordering within 2-3 minutes at the most, while a plurality (42%) say 5 minutes should be the max wait time.
How long is too long to wait at fast food?
You should have your meal in less than 6–8 minutes. Most Fast Food MANAGERS will comp or give discount coupons if you have to wait an unreasonable time based upon traffic at that time.
How long does it take to eat a meal at a restaurant?
If you’re dining at a fast-food eatery or taking a quick bite in a cafe, your Meal may be completed in as little as 30 minutes. But if you’re dining in a fine dining establishment or enjoying an extensive tasting menu, the Meal may take at least two hours.
How long should you wait for your food at mcdonalds?
We do not set time limits on completing orders due to the vastly different busy periods, types of orders and special requests from customers that our crew see each day. We do have internal measures though to help us deliver better service and always strive to serve customers as quickly and efficiently as possible.