|Complaint Email||[email protected]|
|Complaint Phone Number||0345 498 6589|
|Online Complaint Form||https://icomplaints.co.uk/submit-a-complaint|
|Head Office||Hoseasons, Lowestoft, Suffolk, NR32 2LW|
The modern technological advances have added to our comfort and booking for our holiday plan is one of these technology-enabled comforts. Now, we can easily plan and select the cheapest and the most attractive tourist destinations as many of the travel and tour companies have popped up in every country of the world.
Hoseasons is one such UK-based travel and tour companies that can make your holidays memorable by offering first-class vacation rentals and holiday resorts. Hoseasons is part of the multinational holidays rental brand – Awaze. Besides UK, you can also book a rental in many of the international destinations like Greek Islands, the Caribbean, and the Middle East, and much more for your holidays. You can either pay for your holidays at once or can pay the expenses of your holiday fun on monthly basis. Most of the Hoseasons products are financially protected by the ATOL scheme. The holidays rental brand accepts a wide variety of payment methods like Visa Cards, American Express, Pay Pal, and Master Cards.
Besides its amazing holiday products, the company also has a professional customer support team. You can also get in touch with the supportive and professional customer support team of the company through its website. If you have any query or want to file a complaint against the company then you can readily do it. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Live Chat
- Via FAQs
- Via our services
How to Lodge a Complaint to Hoseasons
You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you have to click ‘still need help?’ tab. Upon clicking this tab, several contact options including phone number will appear.
Now, pick up your phone and dial the given number for registering your complaint with the customer support team of the company. Besides reaching them out by phone, you can also register your complaint via live chat.
Via Live Chat
In case, you don’t want to register your complaint via phone then you can contact them via live chat. You will find a link to live chat alongside their phone number on the contact us page. For registering your complaint, just click the live chat tab and then fill the pop-up window with relevant details like your name, email, phone number, and complaint message. Once you have entered your name, email, and your enquiry, click start chat tab. After clicking start chat, one of the representatives of the customer team will contact back immediately.
In addition to these communication means, you can clarify many of your general queries by using FAQs section of the website. The website has a comprehensive FAQs section. By reading this FAQs section, almost all of your general queries will be resolved. A link to the FAQs section is also present on both the home and contact pages. Generally, it is recommended to read out this FAQs section before initiating any complaint process.
Wrapping it Up
Hoseasons has provided multiple means of communication to its consumers for connecting with the holiday company.