Do you love bicycle riding, camping, and touring? If yes, then Halfords is the best place for you to shop for quality, comfortable, and affordable bicycles. Besides bicycles, the brand also sells car parts, car enhancement tools, camping, technology goods, motoring products and touring equipments. Besides, the retailer also offers services like car check, tyre check, car servicing and repairs, and provides MOT, service and repairs in the United Kingdom, through Halfords Auto centre.
The company was established in 1892 and now Halfords is one of the leading bicycles and camping retailers in the UK with over 700 stores in the UK, some of which are in the Republic of Ireland.
Halfords has both online store and physical stores in the UK and Ireland. Also, the retailer has a helpful and supportive customer support team for the guidance of its customers. You can reach out to the team via its official website so, if you have any query or want to file a complaint against any of the stores’ staff or any other related issue then you can do it through its website. You can connect with its customer support team via any of the following means.
- Via Phone
- Via Social Media Platforms
- Via Chat
How to Lodge a Complaint to Halfords
You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the top of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage where you can find their contact numbers.
Now, pick up your phone and dial the given number for registering your complaint with the customer support team of the retailer. Besides reaching them out by phone, you can also register your complaint via any of the following methods.
Via Social Media Platforms
You can also get in touch with the retailer’s support team via their official social media accounts. The team will sort out your general enquiries via these social media platforms. Besides, you will also be updated regarding recently added products.
The chat functionality is present at the bottom of the contact page. You can initiate chat with an expert by clicking this functionality. Once you click this chat button, a new window will pop up. You have to fill details like your name, email, and subject complaint and after filling click ‘start chatting’. After clicking ‘start chatting’ tab you will be instantly connected with one of the experts from the customer care team of Halfords.
Besides, you can clarify much of your concerns via the elaborate FAQ section. The FAQ section is present both at the homepage and as well as contact page. In FAQ section, every subject related to Halfords is comprehensively explained.
To Wrap it Up
Halfords is one of the vibrant and expanding bicycle and auto brands in the UK and it has also ensured multiple communication channels for its consumers for reaching out the professional customer support team of the retailer.