Greene King Complaints

Complaint Email
Complaint Phone Number01283 498400
Online Complaint Form
Head OfficeWestgate Brewery Bury St Edmunds, Suffolk IP33 1QT United Kingdom

We all like fun and partying and fun companies like Greene King have made partying and fun making very convenient. Greene King is a UK-based pub operator and brewer that operate across the UK. It was established in 1799 and since then it has expanded enormously. Now the company has more than 2700 pubs, hotels, and restaurants across UK. Now the company is not only a pub company but its offers foods and drinks as growing number of hotels have become part of it. Greene King is headquartered in Bury St. Edmunds, UK. The company has grown through as many as fifteen mergers since its establishment. Now Greene King is the largest managed pub company in the UK.

Greene King Complaints

The company has also a strong online presence as it has an aesthetic official website and several social media accounts. Any of its customers can visit the site for getting in touch with the professional customer support team of the company. If you have any query or want to file a complaint then you can readily do it via any of the following means.

  • Via Phone
  • Via Email
  • Via Post
  • Via Visiting any of its Pubs/Hotels/Restaurants
  • Via using our services – link at the bottom

How to Lodge a Complaint to Greene King

You can complain via any of the above means but filing the complaint via phone is easy and effective. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will see the ‘contact us’ tab. Click this tab and you will be redirected to a new webpage. On this new page, you will find phone number of several departments like pubs, hotels, etc.

For lodging your complaint via phone, pick your phone and dial the given number. Besides phone, you can also register your complaint via any of the following methods. 

Via Email

If you want to connect them via email then you can also send them the email detailing your complaint. The email address is present on the contact page. Once they get your email then one of the representatives of the team will get back to you soon.

Via Post

For lodging, a complaint via post, write a complaint letter and send it to them. On the contact page, you will find their postal address of every department. Once they receive your complaint letter, they will contact you soon.

Via Visiting the Pub/Hotel/Restaurant

In addition to these three contact options, you can also visit the pub for registering your complaint. Just visit your nearest pub, hotel, or restaurant and talk to the manager. Greene King encourages all of its customers to resolve all their issues inside the respective pub, hotel, or restaurant by talking directly to the staff or manager.

To Wrap it Up

Greene King is one of the largest entertainment companies in the UK that is still expanding. And like every growing business, Greene King value its consumers and is therefore eager to listen out their customers via the multiple communication channels provided via its website.

Submit Your Complaint

1 thought on “Greene King Complaints”

  1. We went to the hobby horse farm in Syston on Saturday the 15th of April it cost £54 for four of us we just got go out we have to save a couple of weeks then go so it’s a real treat for us well where do I start my daughter had the chicken skewers to which only one was on the plate I left mine as it was disgusting no one came and asked if our meal was ok there did seem to be not many staff on but that’s not the point I’ve had better there I’ll be honest it’s really put me off returning very disappointing 😡


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