|Complaint Email||[email protected]|
|Complaint Phone Number||–|
|Online Complaint Form||https://icomplaints.co.uk/submit-a-complaint|
|Head Office||Unity House, Telford Road, Basingstoke, RG21 6YJ|
With the advent of internet, every aspect of our lives has been impacted fundamentally. Sports and games are no exceptions. Now they are more virtual playgrounds than physical ones. Computer gaming have left physical stores behind and now virtual gaming is new norm of the day.
Game is the British leading games retailer that sells a range of games and gaming equipment. Besides website, the retailer also has physical stores across the UK. The retailer offers a range of gaming equipment like consoles, play stations, Xbox, related accessories and games like video games, and pre-order games, etc. Besides gaming products, the retailer also offers TVs, Projectors, Laptops, Cameras and Mobile Phones. In addition to its products, the retailer also has an informative blog, you can find the latest news about games and gaming equipment on this blog. Game is the number one choice of UK gamers.
Also, the retailer has a helpful and supportive customer support team for the guidance of its customers. Whether you are living inside the UK or any other country of the world you can catch up with the retailer’s support team seven days a week. And if you are facing any difficulty regarding any of its products or simply want to show your dissatisfaction by registering a complaint against the games retailer then you can readily do it through its website. You can connect with the retailer’s customer services team via any of the following methods.
- Via Web Chat
- Via Email
- Via Submitting a Ticket
How to Lodge a Complaint to Game
You can complain via any of the above means but registering the complaint via web chat is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via web chat, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find several contact options including web chat.
Now, click the web chat option to connect with the team. Besides reaching them out via web chat, you can also file your complaint via any of the following methods.
In case, you don’t want to indulge in web chat or the facility is not available then you can alternatively email them your complaint. You can locate their email address on the contact page beneath web chat option. Once they get your email, then the customer support team will instantly connect with you for resolving your complaint.
Via Submitting a Ticket
If you want to complain them via ticket submission then you can also send them a ticket detailing your complaint. The ticket option is present on the contact page beneath the email option. For submitting a complaint ticket, you have to click the ‘submit a ticket’ tab and a new form will open up where you have to enter your personal information and detailed complaint. After receiving your ticket, they will instantly get back to you.
Game has also official Twitter and Facebook accounts. You can reach out to their support team via these social media accounts. The links to their official accounts are provided at their contact page. If you message them on these social media accounts then the support team will contact you back within one hour.
Game has ensured multiple communication channels for their consumers’ satisfaction. Use any of them if you need to get in touch with the retailer.