| https://twitter.com/easyJet | |
| Complaint Email | customer.support@easyJet.com |
| Complaint Phone Number | 330 5515151 |
| Online Complaint Form | https://www.easyjet.com/en/help/contact |
| Head Office | Hangar 89 London Luton Airport Luton Bedfordshire LU2 9PF United Kingdom |
The second and third industrial revolutions have changed our lifestyles. They have markedly lifted the living standards of all folks generally and of citizens of the developed world particularly. Three or four-century earlier, no one would even imagine that he/she could fly like birds in the sky but now air transportation has become the norm of the day. Now, everyone can fly in the air – thanks to low-cost airline companies.
The low-cost airline companies like Easyjet have made air transportation possible for low-income groups. Easyjet plc or simply Easyjet is a UK-based low-cost airline company. The company is headquartered in London Luton Airport. Besides UK, Easyjet also operates in several other regions and countries of the world. Easyjet operates domestic and international scheduled services on over 1,000 routes in more than 30 countries.
Besides travel operations, Easyjet also offers holiday packs to British as well as international consumers. In addition to its amazing travel and tour services, you can also get in touch with the supportive and professional customer support team of the company through its website. If you have any query or want to file a complaint against the company then you can readily do it. You can connect with the customer support team via any of the following means.
- Via Phone
- Via Online Chat
- Via Email
- Via Virtual Chatbot
How to Lodge a Complaint to Easyjet
You can complain via any of the above means but filing the complaint via phone is easy as it is an instant means of lodging your complaint. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘help’ tab. Click this tab and you will be redirected to another webpage (the contact page), where you can find their phone number i.e., +44 (0) 330 5515151.
Now, pick up your phone and dial the given number for registering your complaint with the customer support team of the company. They are online from 07:00 AM – 10:00 PM, seven days a week. Besides reaching them out by phone, you can also register your complaint via any of the following methods.
Via Online Chat
The online chat option is also available on the ‘contact’ page. For initiating an online chat, click the ‘chat to us’ tab and soon you will be connected with one of the representatives of the support team. You can now lodge your complaint with the rep of the team.
Via Email
Still, if you want to connect them via email then you can also send them the email detailing your complaint. The email option is also present on the contact page. For sending an email, you have to fill the contact form with personal information and detailed complaint. After receiving your email, they will instantly get back to you.
Via Virtual Chatbot
You can also clarify your travel and tour details or can resolve simple queries by chatting with the virtual Chatbot present at the bottom of the contact page. The chatbot will readily help you out with your simple queries 24/7, seven days a week.
Besides these diverse correspondence options, you can still follow the company on its social media accounts for latest promo and deals and can track your travel information on its tracking page of the website.
Final Thoughts
Easyjet has provided multiple means of communication to its British as well as international consumers for connecting with the company. For more information please visit the link
What if your complaint is about the shocking rudeness of a complaints service advisor? I am still reeling at the unexpectedness of it after years of frequent flying.