|Complaint Email||[email protected]|
|Complaint Phone Number||0345 165 6565|
|Online Complaint Form||–|
|Head Office||Watermead Business Park, Rayns Way, Leicester LE7 1AD|
The volume of online business that is e-commerce is rapidly expanding with each passing day and now most of the online businesses strive to stand out its competitors by offering more value and convenience to their customers. For online enterprises, it is becoming increasingly difficult to woo more customers. But there are exceptions and Dunelm is one of such exceptional business entities that has successfully attracted UK customers through its quality products and vibrant customer support.
Dunelm was founded in 1979 and now it has become one of the largest home décor and furnishing retailers in the UK. Dunelm opened its first store in 1991 and now its stores have exceeded from 170 across the UK. Dunelm offers a range of products like furniture, bedding, lighting, kitchen goods, home décor, storage furniture, bedding, blinds, rugs, curtains, bath, baby products, gardening tools, and much more. The retailer has a secure and aesthetic website where you can shop online from the comfort of your couch.
Also, the home furnishings retailer has a helpful and supportive customer support team for the guidance of its customers. You can reach out to the team via its official website so, if you have any query or want to file a complaint against the retailer’s staff or any other related issue then you can do it through its website. You can connect with its customer support team via any of the following means.
- Via Contact Form
- Via Post
- Via Visiting its Store
- Via our complaints services
How to Lodge a Complaint to Dunelm
You can complain via any of the above means but filing the complaint via contact form is easy as it is an instant means of lodging your complaint. For lodging a complaint via contact, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage where you can find the form. Now, fill in the form with relevant details and submit the form. Soon one of the customer support team member will get back to you.
Besides reaching them out via contact form, you can also register your complaint via any of the following methods.
For lodging, a complaint via post, visit their website, and on the contact page, you will find their postal address. For your convenience, here is the postal address.
Dunelm Direct, Green Street, Radcliffe,
Manchester, M26 3ED
Once they receive your complaint letter, they will contact you soon.
Via Visiting their Store
Finally, you can visit any of your nearby Dunelm store for registering your compliant. You can also register your complaint by physically visiting any of its stores and having a direct conversation with the store’s manager. At present, there are more than 170 Dunelm Stores across the UK.
Besides all these means, you can also connect with the home furnishings retailer via its social media accounts for keeping yourself updated regarding new products and promos. Links to all of its social media accounts are provided on the homepage page of the website.
Wrapping it Up
Dunelm is one of the popular largest home furnishings retailers in the UK and it has ensured multiple communication channels for its consumers for reaching out the competent customer support team of the retailer.