Debenhams is a fashion retailer that sells men’s, women’s clothing and kids’ clothing items in the UK. In addition to quality apparel, the brand also sells casual wear and playsuits like swimwear and other accessories. The brand also offers lucrative discounts from time to time. Debenhams is one of the most popular fashion retailers in the UK for its satisfying and economical merchandise and is, therefore, it is one of the favorite shopping destinations for a majority of UK citizens.
Besides apparel products, the retailer also offers footwear, cosmetics and skincare goods, toys, electricals, gifts, home and furniture, and much more. Debenhams is also one of the oldest businesses in the UK as the company was established by William Debenhams in 1778. It has now around 178 physical stores across the UK, Denmark, and Republic of Ireland. The company operates across three countries and is therefore a multinational business enterprise. The company was acquired by Boohoo in January, 2021 and is now a subsidiary of Boohoo.
Besides the economical products of the company, any of its consumers can also get in touch with the supportive and professional customer support team if they are having any query or want to file a complaint. Any of the company’s consumers irrespective of their physical location can connect with the customer support team via any of the following means.
- Via Email
- Via Facebook
- Via Twitter
- Via Instagram
How to Lodge a Complaint to Debenhams
You can complain via any of the above means but registering the complaint via email is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via email, visit their website, and at the bottom of the homepage, you will find the ‘help’ tab. Click this tab and you will be redirected to another webpage, where you will find their email address.
Now just write your detailed complaint email and send it on the given email address. Once they receive your complaint email, one of the members will connect back to you for resolving your query.
Besides email, you can also connect with the team through Facebook. A link to their official Facebook account is available at the help page of the website. Just click this link and you will be connected with them via FB messenger. On FB messenger, the support team will instantly reply to your complaint and will help resolve the same.
You can also connect with the customer support team via Twitter. A link to their official Twitter account is available at the help page of the website. Just click this link and you will be land on their official Twitter page. Now just tweet your query and one of the members will get back to you soon.
Finally, you can also connect with the team through Instagram. A link to their official Instagram account is available at the help page of the website. Just click this link and you will be connected with them via Instagram. Now just post your complaint and a member of the support team will instantly reply to your complaint and will help resolve the same.
Wrapping it Up
Debenhams strives to facilitate its consumers by providing them multiple communication channels to connect with the company. For more information please visit the following link https://www.debenhams.com/page/help