|Complaint Email||[email protected]|
|Complaint Phone Number||0300 500 8000|
|Online Complaint Form||https://cdn.myclarionhousing.com/-/j….|
|Head Office||Level 6, 6 More London Place, Tooley Street, London, SE1 2DA|
Human beings have some basic necessities without which humans will struggle. Home or shelter is one of these basic necessities. Therefore, after food and security one must strive to acquire a shelter or home. For acquiring a home or shelter many companies and associations have popped up in almost every country of the world.
Clarion Housing Group or popularly known as Clarion Housing is one such housing association that operates in the UK. It is the largest housing association in the UK. The association is present in Southwark. The association was established in 2016 by the merger of Affinity Sutton and ‘Circle Housing Group. The housing association has around 1,25,000 properties across more than 170 local authorities. The association offers the sale and purchase of homes, affordable rented-houses, and support services like repairs, etc. Clarion is home to more than 3,50,000 individuals.
Besides, the housing association is also having a supportive and helpful customer services team and if you want to either clarify your query or want to complain about any of the related issues then you can reach out to the team via any of the following means.
- Via Phone
- Via Contact Form
- Via Email
- Via our complaints services
How to Lodge a Complaint to Clarion Housing
You can complain regarding any issue via phone is instant and therefore effective. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find several categories like report a repair, make a complaint, etc.
Click the ‘make a complaint’ tab and you will land on another webpage having their phone number. For registering your complaint, dial the given number. Besides the phone, you can also lodge a complaint via contact form.
Via Contact Form
The contact form is available on the complaints page. It is an elaborate form and you have to fill in all the relevant details like your name, email address, postal address, phone number, and reason of contact. After filling the form, submit it by clicking the submit tab present at the end of the form. Once they receive your form, one of the members will get back to you via provided email address for resolution of your query.
If you want to connect them via email then you can also send them the email detailing your complaint. The email address is present on the contact page. Once they get your email then one of the representatives of the team will get back to you soon.
Clarion Housing has also an online presence on several social media platforms like Facebook, and Twitter. Links to their official Facebook and Twitter accounts are provided on the homepage of their website. You can follow these accounts for keeping yourself updated regarding the association’s activities and any new homes.
Summing it Up
Clarion Housing strives for facilitating its valued customers in every possible way so they have provided multiple communication channels for their customers to reach out.