We, humans, are social creatures and therefore love to live in communities. In communities, we live in homes. And homes, on the one hand, are convenient places to live while on the other, they need constant maintenance. For maintenance, we need skilled tradesmen like plasterers, gardeners, plumbers, electricians, builders, and the like.
Checkatrade.com or simply Checkatrade is the online directory of skilled and competent tradesmen via which any Brit can find the right man for a particular home job like fixing the plumbing or central heating systems. It was established in 1998 and in 2019, it was acquired by HomeServe. All of the Checkatrade tradesmen are vetted by the company and therefore you can confidently hire one for your job. The online directory has thousands of vetted tradesmen of almost every category like plumbers, electricians, fencing specialists, gardeners, builders, plasterers, locksmiths, handymen, tillers, boiler specialists, and many more.
The online directory site also has varied and amazing customers support services and it is also having a supportive and helpful customer services team. If you want to either clarify about your job quote or want to complain about any issue or tradesman then you can reach out to the team via any of the following means.
- Via Phone
- Via Email
- Via Visiting the Office
- Via our services
How to Lodge a Complaint to Checkatrade
You can complain via any of the above means but filing the complaint via phone is quick, easy, and effective. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find ‘contact us’ tab. Click this tab and you will land on a new webpage containing several contact options including their phone number i.e., 03330 146 190. Now pick up your phone and dial the given number for connecting with the customer support team.
Once you are connected with a member of the customer support team then you can tell him/her your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods.
In case, you don’t want to indulge in telephonic conversation or the facility is not available then you can alternatively email them your complaint. You can locate their email address on the contact page beneath phone number. Once they get your email, then the customer support team will instantly connect with you for resolving your complaint. For your convenience, the email address is [email protected].
Via Visiting the Office
Checkatrade has many physical offices across the UK and therefore you can always find a nearby Checkatrade office. You can also register your complaint by physically visiting any of its offices and having a direct conversation with the office’s staff. The offices are open from 9am to 5pm, Monday to Friday while close on weekends and other holidays. You can locate your nearest office through its website.
Besides all these means, you can also connect with the brand via its social media accounts for keeping yourself updated regarding new tradesmen and promos. Links to all of its social media accounts are provided on the homepage of the website.
Wrapping it Up
Checkatrade strives for facilitating its worthy Brit consumers in every possible way so they have provided multiple communication channels for their customers to reach them.