Butlin’s Complaints

Complaint Emailapps@butlins.com
Complaint Phone Number0330 100 6649
Online Complaint Formhttps://icomplaints.co.uk/submit-a-complaint
Head Office1 Park Lane, Hemel Hempstead, Herts, HP2 4YL

The modern technological advances have added to our comfort and booking for your holiday plan is one of these technology-enabled comforts. Now, we can easily plan and select the cheapest and the most attractive tourist destinations and resorts.

Butlin’s is one such UK-based seaside resort chain that can make your holidays memorable by its fun holiday tours and breaks. The holiday packages of the company are short and long-haul beach holidays, park holidays, and other domestic travel destinations. The company was established by Billy Butlin in 1936. Besides UK, the company also offers breaks and holidays in other countries like Spain and France but in 1980s, it has ceased business operations internationally.  Now, Butlin’s offer a range of breaks and holiday packages to its UK customers only. Butlin’s operate several seaside resorts, some smaller holiday parks, and a restaurant in the country. The entertainment and recreational company accepts a wide variety of payment methods like Visa Cards, American Express, Pay Pal, and Master Cards.

Butlin’s Complaints

In addition, the company has also a strong online presence as it has an aesthetic official website. Any of its customers can visit the site for getting in touch with the professional customer support team of the company. If you have any query or want to file a complaint then you can readily do it via any of the following means.

  • Via Phone
  • Via Mobile App
  • Via FAQs/Help Center
  • Via our complaints services

How to Lodge a Complaint to Butlin’s

You can complain via any of the above means but filing the complaint via phone is easy and effective. For lodging, a complaint via phone, visit their website and at the top and bottom of the homepage, you will find ‘contact us’ tab. Click this contact us tab and you will be redirected to another page where you will find their phone number.

For lodging your complaint, pick your phone and dial the given number. Butlin’s has several phone numbers as it has dedicated teams for each category like customer care team, payments team, sales team, disability requirements and adapted accommodation, travel agents, and a group of 20 or more team. So, you must contact the relevant team. For instance, if you have any query about team then contact payments team and if you want to book a new holiday then directly call the sales team. Besides phone, you can also register your complaint via any of the following methods.

Via Mobile App

Butlin’s has an interactive app which you can download from both apple and Google play stores. After downloading the app, login to it and locate the ‘contact’ functionality. Click the ‘contact’ functionality for registering your complaint.

Via FAQs/Help Center

Though FAQs/help center is not meant for registering a complaint but you can clarify many of your general queries by using this facility. The website has a comprehensive FAQs section. By reading this FAQs section, almost all of your general queries will be resolved. Generally, it is recommended to read out this FAQs section before initiating any complaint process.

Wrapping it Up

Butlin’s is one of the popular entertainment and recreational companies in the UK that is still expanding. And like every growing business, Butlin’s value its consumers and is therefore eager to listen out their customers via the multiple communication channels provided via its website.

Submit Your Complaint

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