| https://twitter.com/BootsUK | |
| Complaint Email | boots.customercare_team@boots.co.uk |
| Complaint Phone Number | 0345 609 0055 |
| Online Complaint Form | – |
| Head Office | Nottingham, NG2 3AA |
Pharma and beauty products are now included in the daily essentials for us and therefore they are also present on our shopping lists. In this digital age, almost everything can be found on the internet, and therefore when it comes to shopping then one can’t ignore the comfort of online shopping. Among many online pharma and beauty businesses, Boots is one amazing pharma and beauty products retail business that offers the ease of online shopping to every British consumer.
Boots is one of the largest health and beauty retailers in the United Kingdom. Besides pharma products, Boots also offers other products like photography and beauty products. Boots has approximately 2500 shops across the UK and a majority of these shops are located in urban centers and shopping malls.
The online retailer offers varied products and customer services via its official website. And if you are facing any difficulty regarding any of its products or staff or simply want to show your dissatisfaction by registering a complaint against the brand then you can readily do it through its website. You can connect with the brand’s customer services team via any of the following methods.
- Via Phone
- Via Email
- Via Post
- Via Visiting the Store
How to Lodge a Complaint to Boots
You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0345 070 8090. Pick up your phone and dial the given number for initiating the complaint process.
Once you are connected with a member of the customer support team then you can lodge your complaint and the member will guide you through the resolution process of your complaint. Besides reaching them out by phone, you can also file your complaint via any of the following methods. You can call them from 8: 30 AM – 7 PM Monday – Friday and 08:45 AM – 5 PM Saturday & Sunday and 09 AM – 04 PM bank holidays.
Via Email
In case, you don’t want to register your complaint via phone then you can send them an email also. You will find a link to their email address beneath the phone number on the contact us page. Once you click the link then a new window will open up where you have to enter your name, email, and your enquiry. After entering the information, you are ready to connect with the brand’s representative via email. Besides, the email channel you can also connect them via Post.
Via Post
Still, you can lodge your complaint via Post. Their postal address is given on the contact page. As soon as they receive your complaint letter, they will get in touch with you. Following is the postal address.
Boots UK Limited, Registered Office: Nottingham, NG2 3AA.
Registered: England & Wales, Company number: 928555
Via Visiting the Store
Boots has nearly 2500 stores across the UK and therefore you can always find a nearby Boots store. You can also register your complaint by physically visiting any of its stores and having a direct conversation with the store’s manager.
In Summary
Boots has ensured multiple communication channels for their consumers’ satisfaction. Use any of them if you need to get in touch with the brand. For more information please visit the link