|Complaint Email||[email protected]|
|Complaint Phone Number||0370 5050 160|
|Online Complaint Form||https://www.bmw.co.uk/en/footer/contact/contact-us/customer-complaints-procedure.html|
|Head Office||Summit ONE, Summit Ave, Farnborough GU14 0FB|
If you are a car lover and residing in the UK then you must be familiar with BMW – the popular automobile brand. BMW is one of the established automobile brands in the world that has also two sub-brands. The two sub brands of BMW are MINI and Rolls-Royce Motor Cars.
BMW has all of the three brands in the UK as it has manufacturing operations of every brand in the UK. The UK is the only country in the world where BMW manufactures all of the three brands’ automobiles – BMW, MINI, and Rolls-Royce Motor Cars. BMW is a multinational automobile company that supplies its elegant and reliable cars throughout the globe. Besides traditional cars, the brand also manufactures electric vehicles and hybrid for minimizing bad impacts of fossil fuel-powered vehicles.
In addition to its reliable and innovative automobiles, you can also get in touch with the supportive and professional customer support team of the multinational auto brand through its website. If you have any query or want to file a complaint then you can readily do it via any of the following means.
- Via Phone
- Via Email
- Via Contact Form
- Via our complaints services – link at the bottom
How to Lodge a Complaint to BMW
You can complain via any of the above means but filing the complaint via phone is easy and effective. For lodging, a complaint via phone, visit their website and at the bottom of the homepage, you will find ‘contact us’ tab. Click this ‘contact us’ tab and you will be redirected to another webpage. On this new contact page, you will find their phone number i.e., 0800 3256 000. Now just pick up your phone and dial the given contact number for initiating your complaint process. The lines are open from Monday to Friday (08:00 am to 07:00 pm) while on weekends, the lines are open from 09:00 am to 05:00 pm. In addition to phone, you can also connect to the customer services team via any of the following methods.
If you want to connect them via email then you can also send them the email detailing your complaint. The email address is present on the contact page. Once they get your email then one of the representatives of the team will get back to you soon.
Via Contact Form
In case, you don’t want to submit your complaint by phone or by email then you can alternatively lodge your complain via the Contact Form available on their website. You will find the contact form on the contact page. For initiating a complaint process via contact form, fill in the form with relevant details and then submit it. And soon they will contact you via your given contact information.
In addition to these methods, you can also connect with the multinational auto company via its various social media accounts. The company has official Twitter, Instagram, Facebook, and LinkedIn accounts. The links to their official accounts are provided at their homepage. By following the company via these accounts, you can keep yourself updated about new promos, and products.
BMW is one of the popular multinational auto companies in the world and it has provided multiple communication channels to its customers via its website.