|Complaint Email||[email protected]|
|Complaint Phone Number||0121 303 2050|
|Online Complaint Form||https://www.birmingham.gov.uk/complaints|
|Head Office||Victoria Square Birmingham B1 1BB|
In this democratic age, local government has gained prominence over central governments as the local governments tailor effective solutions to local problems. Likewise, other democratic countries of the globe, UK has also local authorities which serve the localities. Birmingham City Council is one such local governmental that is responsible for governing the metropolitan city of Birmingham. Birmingham is a metropolitan city of the UK since 1974. The Birmingham city council is responsible for a range of local government services like education, housing, maintaining museums and galleries, waste disposal and recycling, roads, travel, and parking, etc.
In addition to their physical offices in the city, Birmingham city council is also maintaining an elaborate website which is helping the Brits to avail their services. Besides, the customer support team of the council is also eager to sort out things for their citizens via the website. If you are up to registering a complaint about any of its services or simply want to get some information about their services, then you have to visit the website of the city’s council. You can reach out to the team via any of the following means.
- Via Contact Form
- Via Post
- Via Social Media Platforms
- Via Visiting the Office
- Via our complaints services
How to Lodge a Complaint to Birmingham City Council
If you want to register a complaint to your city council then the best way to do it is to visit the council’s official website. Once you visit its website, locate the ‘contact’ tab at its homepage. Click this contact tab and you will be redirected to another webpage where you will find several categories like our services, complaints, and the like. Click the complaints section and you will be redirected to another webpage where you will find an elaborate online contact form.
For lodging a complaint via this online form, fill the form with all the required details and then submit it. After receiving your form, they will get back to you as soon as possible.
If you want to write a complaint letter then you can also write them. Their postal address is given at the complaints page. For your convenience, the address is given below.
Birmingham City Council, Complaints,
PO Box 16616, BIRMINGHAM, B2 2HN
Via Social Media Platforms
Birmingham City Council has also an online presence on several social media platforms like Facebook, and Twitter. Links to their official Facebook and Twitter accounts are provided on the contact page of their website. If you connect with the customer team via Facebook or Twitter then they will respond to you instantly.
Via Visiting the Office
Birmingham City Council has also physical offices in the city and therefore you can always visit the office. You can also register your complaint by physically visiting any of its offices and having a direct conversation with the office’s staff.
Over to You
Like any responsible government, the local government of Birmingham strives for fulfilling all of its legal responsibilities towards its citizens. Also, any of the city residents can freely contact the council staff via using the official website.