Benson for Beds Complaints

Complaint Phone Number0333 222 6800
Online Complaint Form
Head OfficeCustomer Services, Bensons for Beds, Huncoat Industrial Estate, Bolton Avenue, Accrington, Lancashire, BB5 6NJ

Sleep is of paramount importance for human health. It not only affects human health but human’s output is also impacted by insufficient sleep. Therefore when it comes to sleep, we must select the best bedding and mattresses. Benson for Beds is a UK-based bedding company that offers comfy and reliable bedding and bedroom furniture to its UK customers. It is the largest bedding company in the UK.

The bedding retailer was established in 1950 and since then it has grown enormously. Now it has more than 270 physical locations across the UK and a website. The company offers a range of beds, mattresses, bedroom furniture, kids’ furniture and other related products. Besides, it also offers financing for bed and related products.

Benson for Beds Complaints

You can order online on its official website and also, if you have any query or want to file a complaint against the retailer then you can also do it through its website. You can connect with its customer support team of the company via any of the following means.

  • Via Phone
  • Via Email
  • Via Post
  • Via FAQs

How to Lodge a Complaint to Benson for Beds

You can complain via any of the above means but registering the complaint via phone is the most convenient as it is an instant means of resolving your query. For lodging, a complaint via phone, visit their website, and at the bottom of the homepage, you will find the ‘contact us’ tab. Click this tab and you will be redirected to another webpage, where you will find their phone number i.e., 0333 222 6800. Pick up your phone and dial the provided number for initiating the complaint process. The lines are open from 09:00 am to 05:00 pm (Monday to Friday). On weekends and other closed holidays, this communication means is not available.

Once you are connected with a member of the customer support team then you can register your complaint or can resolve your query. Besides reaching them out by phone, you can also file your complaint via any of the following methods.

Via Email

In case, you don’t want to indulge in telephonic conversation or the lines are closed then you can alternatively email them your complaint. You can locate their email address on the contact page. For your convenience, the email address is  Once they get your email, then the customer support team will instantly connect with you for resolving your complaint.

Via Post

Still, you can write them a complaint letter. Their postal address is available on the contact page. For your convenience, their postal address is following.

Customer Services, Bensons for Beds,
Huncoat Industrial Estate, Bolton Avenue,
Accrington, Lancashire, BB5 6NJ

Via FAQs

Though FAQs is not meant for registering a complaint but you can clarify many of your general queries by using this facility. The website has a comprehensive FAQs section. By reading this FAQs section, almost all of your general queries will be resolved. Link to the FAQs section is present on the homepage. Generally, it is recommended to read out this FAQs section before initiating any complaint process.

Over to You

Benson for Beds is the largest bedding retailer in the UK and the company has multiple communication channels for contacting its customer support team at anytime.

Submit Your Complaint

1 thought on “Benson for Beds Complaints”

  1. Bensons for beds can’t be contacted by phone unless you have umpteen hours to hold on when you are no 96 in the queue.
    I have been trying since Fri 25th when my bed failed to be delivered with only 2 hours notice.
    I have NO bed the sleep on for 5 weeks I find this totally unacceptable.
    I did speak with customer service who redirected me to complaints who didn’t answer the phone. WHAT A SHAMBLES THIS COMPANY IS !!!
    I want to know if I can get compensation for the company not for filling its contract to me?


Leave a comment