BBC Complaints

The BBC is a Royal Charter public service broadcaster. UK households’ license charge funds it. It offers 10 national television channels, regional television programs, BBC Three internet television, 10 national channels, 40 local radio stations, and a large website.

In addition, 42 languages plus English are transmitted to the world by BBC World Service on radio, TV and internet. We still have a corporate arm, BBC Studios and a range of other business firms. Their goal is to serve the public interest by providing unbiased, quality, and distinguished goods and services that inform, educate, and entertain all audiences.

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How to submit a complaint to the BBC?

It depends on the type of complaint. When it comes to conformity by the BBC with the privacy or fairness of its editorial guidelines, you have a preference. You may complain or, if you wish, directly raise your issue with Ofcom, which will determine your complaint against the Ofcom Broadcasting Code. Ofcom advises that you try to address the problem before you approach the BBC, and you can not continue concurrently with your case against the BBC and Ofcom. Please also remember that if you want to complain to the ICO about BBC breaches of privacy rules, you will have to complain directly to the BBC first.

You will need to complete the BBC complaints process before you report to Ofcom if your complaint involves any part of the Editorial Guidelines.

Procedure to make a complaint to the BBC:

Making a complaint to the BBC requires to follow a simple process. Let’s have a look!

  • Visit https://www.bbc.co.uk/contact/complaints
  • Write your issue
  • Add your details (complete name, city etc.)
  • Review your complain and details
  • Submit the complaint
  • by calling on 03700 100 222
  • by texting 03700 100 212, or

And you can also make a complaint to the BBC by writing to the following address:

  • BBC Complaints
    PO Box 1922
    Darlington
    DL3 0UR

If your complaint is about the BBC’s World Service, then you can post your complaint to the following postal address:

  • Audience Relations Team
    1st Floor Brock House
    19 Langham Street
    London
    W1A 1AA

What the BBC do with your details?

BBC asks you to classify your complaint and record it correctly. The information you provide is processed for reporting and managing your input by the BBC and our service providers. Personal or technological data may be used for response, but will not be exchanged without your permission with other third parties. In line with our retention policy and data protection law, the BBC and our service providers will maintain your data. For more details, please review the BBC’s Privacy and Cookies Policy.

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