Financial services are the most critical components of the current economic dispensations in every country of the world as without sound financial services structure; a country’s economy can’t prosper.
Among varied financial institutions, loan companies like Amigo Loans help individuals to thrive financially. Amigo Loans is one of such UK-based financial companies that give loans to Brits ranging from 2000 to over 10000 pounds. Obtaining loans from Amigo Loans is quite an easy process and often provision of a guarantor is the only requirement. The company secured several awards for its outstanding services e.g., in 2019, it won MoneyNet Award and Consumer Credit Award and in 2020, it again secured MoneyNet Award.
Also, the company has a helpful and supportive customer support team for the guidance of its customers. If you are one of its customers or want to apply for your first loan or you simply want to complain about any issue then you can reach out to the team via any of the following means.
- Via Complaint Form
- Via Phone
- Via Email
How to Lodge a Complaint to Amigo Loans
You can complain via any of the above means but filing the complaint via complaint form is quick, easy, and effective. For lodging, a complaint via complaint form, visit their website, and at the top of the homepage, you will find ‘existing customers’ functionality. Place your mouse pointer over it and a drawdown bar will appear containing ‘complaints’. Now click the complaints tab and you will land on a new webpage where a number of topics will be available like applications, payments etc. Choose your desired topic and at the bottom, ‘raise a complaint’ button will be present. For registering a complaint, click this ‘raise a complaint’ button and you will be redirected to a new webpage having a detailed complaint form.
Now you have to fill in the necessary details like name, email, phone number, postcode, your complaint description and the like. Besides, you can also attach supporting documents, and images, if any. Once you fill the form, now just submit it and they will contact you via your preferred contact method as soon as they get your complaint form. In addition to complaint form, you can also lodge your complaint via phone.
Likewise complaint form, filing the complaint via phone is also quick and easy. For lodging, a complaint via phone, visit their website, and at the top of the homepage, you will find the help tab. Click this tab and a new drawdown list will appear. In the list, you have to click ‘help hub’ tab and you will land on a new webpage where you can find the helpline number i.e., 01202 629 161.
Now, pick up your phone and dial the given number for registering your complaint with the support team of the fund. Besides reaching them out by phone, you can also register your complaint via email.
In case, you don’t want to call them or the lines are closed then you can alternatively email them your complaint. You can locate their email address on the contact page. Once they get your email, then the customer support team will instantly connect with you for resolving your complaint.
Wrapping it Up
Amigo Loans strives for facilitating its worthy Brit consumers in every possible way so they have provided multiple communication channels for their customers to reach them. For more information, please visit the following link.