AA Complaints

Complaint Emailcustomersupport@theaa.com
Complaint Phone Number 0800 88 77 66
Online Complaint Formhttps://www.aainsure.co.uk/complaint-procedure
Head OfficeBasingstoke, United Kingdom

AA or the Automobile Association is a UK-based automobile association that has a wide presence both offline and online across the United Kingdom. This association was established in 1995 and offers several automobile-related products and services. Products and services of the association include car insurance, sale of used cars, teaching driving, car financing, saving accounts, legal services, electric cars, mortgages, and services like rout planning, traffic news, mileage calculation, and much more.

The association is very much popular with UK citizens and therefore almost every car lover is familiar with AA.

AA Complaints

Besides its amazing products and services, the association also maintains a cool website. Through its website, the association has been resolving every issue of its consumers. If you are facing any difficulty or want to file a complaint, then you have to simply visit its website. You can connect with the customer support team via any of the following methods.

  • Via Phone
  • Via Email
  • Via Post
  • Via iComplaints services (link at the end of the article)

How to Lodge a Complaint to AA

If you want to register a complaint at AA then the best way to do it is via its phone number. For lodging a complaint via phone, you have to visit its website. Once you visit its website, you will see a ‘help’ tab at the top of its homepage. Click this help tab and you will be redirected to another webpage where you will find another feedback and complaints functionality. Click this functionality and a list of categories will appear like legal services, products, mortgages, loan, etc.

Now just pick up your desired category and related phone number will appear. For lodging a complaint dial the given number and soon you will be connected with a rep of the customer support team. Besides phone number, you can also connect with the team via any of the following means.

Via Email

If you want to connect them via email then you can also send them the email detailing your complaint. The email address is present on the complaints page. Once they get your email then one of the representatives of the team will get back to you soon.

Via Post

Finally, if you want to write a complaint letter then you can also write them. Their postal address is given at the complaints page. For your convenience, the address is given below.

Member Relations, the Automobile Association, Lambert House

Stockport Road, Cheadle, Cheshire, SK8 2DY

In addition to these methods, you can also connect with the association via its various social media accounts. The association has also official Twitter, Instagram, and Facebook accounts. The links to their official accounts are provided at their homepage. By following the association via these accounts, you can keep yourself updated about new promos, products, and services.

To Wrap it Up

AA is one of the largest automobile associations in the UK. The vast membership and business operations of the association also make it susceptible to many queries. But the good news is that you can easily resolve your query or complaint via its website through multiple communication channels.

Submit Your Complaint

1 thought on “AA Complaints”

  1. Female on her own and a vulnerable person, left on the roadside for 5 hours, despite telling them it needed lifting or transportation, sent a garage from 25 miles away with a van. As it was too late for my garage to accept it, the vehicle has been on the roadside all night. I was given a time slot of 8-11 this morning to pick it up, well that’s not happening, looks like another 5 hour wait, this is truly u acceptable and I will be contacting my MP and the papers. I was a supervisor in the breakdown department in Chelmsford for almost 40 years and it saddens me to see what the AA has become


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